DRONA CONNECT Virtual Interaction Service
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We, at Netimagine Educomp Private Limited (“Supplier”) understand that your privacy is important to you and that you care about how your information is used and shared. We are committed to protecting your right to privacy when you avail of the Services that we provide. We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law. You are advised to please read this Privacy Policy carefully.
This Privacy Policy discloses what information we gather, how we gather that information, how we use that information, and how you can review that information.
When you visit our Website and/or use our Services, you provide the following categories of personal data to us:
What data do we collect: How we collect it and the Purposes of Collection!
Customer Data
This is data you provide when you create your user account with us, request support or technical assistance, and typically includes the following:
  • Date of birth (for age-verification purposes only, the Supplier does not retain or use this information for any other purpose)
  • First Name
  • Last Name
  • Phone Number
  • E-mail
  • Language preference
  • User IDs and Password
  • Profile Picture (Optional)
  • Billing name
  • Billing phone
  • Billing address
We need this information for the purposes of providing our services to you, ensuring the security of our digital platforms and services, maintaining back-ups of our databases and communicating with you.
User Account Information:
Profile Information: While setting up their user accounts, users may provide information such as name, age, academic qualification such as their academic qualifications, trade specialization etc. The user may choose to make this information public or private in their account settings.
Contact information: The contact information including phone numbers or email addresses entered may be utilized by the system to communicate system generated messages which may be transactional or promotional in nature.
Session information:
To create a session in DRONA Connect, you as a user will have to select a session name. This name will be publicly visible, and will be used by other users accessing meetings in that room. You as a user are responsible for the content you enter into a session name, and the content has to be compliant with our guidelines for Prohibited Content in our Terms of Use.
Transaction Data:
Any payments to the Supplier will be made through a third party payment processor and shall be subject to such additional terms and conditions which such third party payment processor may prescribe from time to time. The Supplier does not process, store or transmit credit/debit or any other card related information or any banking related information. However, the transaction data may be processed for the purpose of supplying the purchased services, keeping proper records of those transactions and in order to comply with accounting and tax regulation.
Usage Data:
When you as a user interact with the Services, we collect and process metadata to provide additional context about the way the Service is being used. The usage data may include your IP address, device type and performance, Internet Service provider, bandwidth, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our server software and our analytics tracking system.
Technical log data:
Like most digital services, our servers automatically collect information when Websites or Services are accessed or used and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
Device information:
We may collect and process information about devices used to access the Services, including type of device including hardware information with regards to RAM and graphics card installed, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect and process some or all of this information depends on the type of device used and its settings.
Location information:
We receive information from you and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received with your consent from your browser or device to determine approximate location. We may also collect location information from devices in accordance with the consent process provided by your device. We use this data for the purpose of ensuring the proper administration of our digital platforms and business, analyzing the use of the platforms and services, monitoring and improving our platforms and services, improving the user experience, preventing abuse, and assisting users with support inquiries.
Customer Support Information:
We may process information that you send to us, should you choose to submit a complaint/query to our support email. If you contact us, we may use your Account, Room, Transaction or Usage Information to respond and handle your request.
Product & Marketing communication:
We may process information that you provide to us for the purpose of opting into emails such as digests, newsletters, and activity notifications. This notification data may be processed for the purposes of sending you relevant information pertaining to our offerings or newsletters.
Service and transactional notifications:
We will, from time to time, send you messages and notifications about your account, service changes or new policies via SMS, email, WhatsApp and other interactive messaging platforms. You can’t opt out of this type of “service or transactional” communication (unless you delete your account) as they are necessary information pertaining to our platforms/ Services and are required for performing our commitment about communicating changes in plans and pricing to you.
All the notification generated or received by the user will be remove after the completion of subscription period or after 6 month, which ever is earlier.
Correspondence information:
We may process information that you choose to share with us if and when you communicate with us. The correspondence data may be processed for the purposes of communicating with you and record-keeping.
We strive to limit the types and categories of personal data that is collected from, and processed on behalf of, our users to include only information which is necessary to achieve the purpose(s) for which it was collected and we do not use personal data for additional purpose(s) which are incompatible with their initial collection.
COOKIE POLICY
What is a Cookie?
A cookie is small piece of data that is stored in your computer or mobile device. Like many websites, we use cookies and similar technologies to operate our services. Although most web browsers accept cookies automatically, many browsers settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your device. However, some of our services may not function properly e.g. you will be logged out automatically if you close the browser. We use both session and persistent cookies to better understand how you interact with our services to monitor aggregate usage patterns and to personalize the content we show you and remembering your lingual preference. We do not support the “DO NOT TRACK BROWSER OPTION”.
How we use cookies?
We continuously improve our platforms and Services through the use of first party cookies and other web analytics tools, which help us understand how our visitors use our services including our websites, desktop tools, mobile applications and other services, what webpages, features and functions they like and dislike, and where they may have run into problems which need to be addressed.
Managing Cookies
Depending on how you choose to configure our cookie preference tool, we may collect this information automatically. You can still view our websites if you choose to set your browser to refuse all cookies; however, you will need to keep certain cookies enabled to establish an account or to use the Services.
While we initially we use session based cookies, upon receiving your consent we use persistent cookies which serve to let users stay logged in for a longer period of time even after the browser is closed. “Session-based” cookies last only while your browser is open and are then deleted. “Persistent” cookies last until you or your browser deletes them, or they expire. The current settings are set to user 120 hours; however, admin can choose to reduce or increase this time.
What data do the cookies track?
While cookies do not typically contain any personally identifiable information, they may be linked to personal information we store about you including:
Basic Information: Email and User Name. This data collected under basic information is only used to make a user’s unique identity.
Location Information: We require information about your signup and current location which we receive from your IP address or device settings, to securely and reliably setup and maintain your account and to optimally provide our services to you.
Site Usage data: In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you and links in the any other pages you click. This information may be used by the algorithm to serve promotional messages as per your usage.
User Content
User content is the “in-session” information such as files, chat logs, and transcripts, and any other information you may upload while using the Services. We use user content only in connection with providing the Services – we do not monitor, store, sell or use User content for any other purposes.
Recordings: We will never store any media sent between participants in a room. User who have access to the “Recording” feature will be able to record meetings, and they are then responsible for collecting consents from all participants in the meeting prior to starting the recording. They are also responsible for storing and processing the recording in compliance with regulations.
We do not control the actions of anyone with whom you or any other Service user may choose to share information. Therefore, we cannot and do not guarantee that any User content you or any user provides to the platform will not be viewed by unauthorized persons. We cannot control the information a user may choose to share during a meeting. Although DRONA Connect account holders can set privacy options that limit access to certain areas of the Services, please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the Services. You should be cautious about the access you provide to others when using the Services, and the information you choose to share when using the Services.
Recipients
Within our organization, we apply access controls to limit the recipients of personal data on a "need to know" basis. Our customer support and technical staff, billing and finance personnel, representatives of our legal and audit departments and other staff with a business need to know have access to your data as necessary for the proper administration of our digital platforms and business and communications with users.
We may share your personal data:
  • at your direction, with separate, specific notice to you, and with your consent;
  • with third-party service providers under appropriate confidentiality and data privacy obligations;
  • in connection with a merger, divestiture, acquisition, reorganization, restructuring, financing transaction or sale of assets pertaining to a business line; and
  • to meet any applicable law or respond to valid legal process, including from law enforcement or other government agencies, or to enforce applicable Terms of Service, including investigation of potential violations, or to detect, prevent, or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of the Supplier, Users, or the public as required or permitted by law, including to help prevent the loss of life or serious injury to anyone.
Cross Border Data Transfers
Your personal data may be transferred to and/or accessible globally by the Supplier’s affiliated and unaffiliated service providers, including in countries where we operate and countries in which the level of data protection may differ. In all cases, the Supplier complies with applicable legal requirements and provides an adequate level of data protection regardless of where the data is transferred to or accessed. The Supplier also ensures that data processing is conducted in accordance with applicable data protection laws. With respect to transfers of personal data outside of your applicable jurisdiction, we have implemented a number of legally supported transfer mechanisms (e.g., Data protection agreements etc.) to ensure an adequate level of data protection.
Retention
We will retain personal data for as long as is required to do what is stated in this Privacy policy, unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include:
  • The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services);
  • Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Security Measures and Safeguards:
We have appropriate technical, electronic and organizational measures designed to safeguard and protect the personal, identifiable, and/or confidential information we collect or you share with us and to protect against the loss, misuse and alteration of the information under our control.
“DRONA Connect” doesn’t need any additional software or plugins to be installed on the user’s device, as it can work perfectly well via any commonly used browser.
All data is encrypted in storage as well as in transit using encoders and key hashing (PBKDF2). The video router servers and all of our infrastructure adhere to strict security measures, preventing any eavesdropping or interruption of the video/audio streams.
We limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and are bound by contractual confidentiality obligations and may be liable to face disciplinary action or termination for failure to meet these obligations.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this our site and other digital platforms and availing the Services, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
Changes to this Policy:
We will update this Privacy Policy from time to time to reflect changes to our personal data handling practices or respond to new legal requirements and will post updates here. However, if we make any material changes that have a substantive and adverse impact on your privacy, we will provide notice on our website and other platforms, as appropriate, and additionally notify you by email (sent to the e-mail address specified in your account) for your approval prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Children’s Privacy:
The DRONA Connect services, webpages etc. are intended for general audiences – we do not seek through our sites or Services to gather personal data from or about persons that are minors (i.e., not the age of majority). If you inform us or we are otherwise made aware that we have unintentionally received personal data from a minor, we will delete the information from our records.
Your Rights and Contacting Us:
Subject to conditions specified by applicable law, You have the right to:
  • inquire whether and what kind of personal data we hold about you and how it is processed, and to access or request copies of such personal data;
  • request the correction or supplementation of personal data about you that is inaccurate, incomplete or out-of-date in light of the purposes underlying the processing; or to
  • obtain the erasure of personal data no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, processed for legitimate interests that, in the context of your objection, do not prove to be compelling or necessary for the establishment, exercise or defense of legal claims, or processed in non-compliance with applicable legal requirements. In addition, you have, subject to the conditions set out in applicable law and without limitation, the rights to:
  • request us to restrict the processing of personal data in certain situations where you feel its processing is inappropriate;
  • object, on grounds relating to your particular situation or where your personal data is used for direct marketing purposes, to the processing of personal data for legitimate interests; and to
  • request portability of personal data that you have provided to us, where the processing of such personal data is based on consent or a contract with you and is carried out by automated means.
Reviewing your information:
You can directly approach us to correct, amend, or delete inaccurate data/ your personal data or your account by contacting our Support team at admin@netimaginelearning.com or contact your account manager.
It is also important to us that the personal information we hold about you is accurate and current. Therefore, please keep us updated of changes in your personal information by communicating the same to our team.
You have the legal right to ask for a copy of any of your personal data held by us.
Withdrawing your consent:
You have the right to withdraw your consent to the use of your data, at any time.
To withdraw your consent for our use of your personal data please contact us at admin@netimaginelearning.com and submit a request for deletion of your data from our systems. Although, deletion of Data is subject to reasonable limitations and the terms of this Privacy Policy, and such withdrawal of consent to use your data may limit our ability to provide the best possible services to you.
To withdraw your consent to receiving promotional emails from our end, please speak with a member of our team or use the unsubscribe function in any e-mail we send.
Grievances:
Any grievance relating to illegal use, abuse, or any complaint regarding your information relating to our services may be reported to our Support Team at https://support.dronaconnect.com
Contact Us:
If you would like to contact us for any reason regarding our privacy practices, please call, write, or email us at the following address:
E- Mail: surja.bose@netimaginelearning.com
uhunka@netimaginelearning.com
Telegram: Search and add Professor DRONA
Postal Address: P-116, CR Park New Delhi 110019, India
  1. Welcome to Drona Connect. These Terms of Use for the Drona Connect platform (“Terms”) apply to the use of the video communication and related services (the "Service"), and constitute a contract between an individual or an organisation which shall use the Service (the “User”) and Netimagine Educomp Private Limited (“Supplier”) providing the Services.
    2. These terms govern the User’s access to and use of the Drona Connect platform (the “Service”), and any video, sound, text, graphics, or other materials sent, received, stored or otherwise appearing in the Service (collectively referred to as “Content”). Parts of the Service may display Content that is not the Supplier’s (“User Content”). Such content is the sole responsibility of the person or entity that has made it available. When the word “Content” is used in this document, it refers to both content provided by the Supplier and User Content collectively, unless otherwise specified.
    PLEASE READ THESE TERMS OF USE CAREFULLY. BY USING OUR SERVICES YOU AGREE TO BECOME BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS, THEN YOU MAY NOT ACCESS AND USE OUR SERVICES.
  2. MODIFICATIONS OF TERMS OF USE.
    3. If any material change is made to these terms or our pricing plans, we will notify you before it takes effect provided that we have your correct email address. Your continued usage of the Drona Connect platform and services on or after that effective date, means that you accept and agree to be bound by the modified terms of use. If you don’t agree to them, you should delete your account before they take effect, otherwise your use of the Service and Content will be subject to the new Terms.
  3. USE OF THE SERVICES
    4. Subject to full compliance with these Terms of Use, the supplier grants authorized users a limited, worldwide, non-exclusive, non-transferable, non-sub licensable, terminable license to access and use the Services/ Application and any other intellectual property rights that are provided to the user as part of the Services.
  4. ELIGIBILITY
    5. The services are intended for purchase only by persons who are at least 18 years of age or such other age of majority if different from 18 in their jurisdiction of residence and are otherwise fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement. A User’s access may be terminated without warning if it is brought to our notice that the purchaser of the services is under the age of majority in their jurisdiction of residence or are otherwise ineligible to contract.
  5. THE SERVICE – DRONA CONNECT
    6. The supplier will provide the Services, and the user may access and use the Services, generally in accordance with these terms of use and specifically in accordance with the Order Form and the additional terms and conditions and information relating to the specific Services that the User may choose to purchase. Unless otherwise expressly set forth, the order form and additional terms and conditions applicable to the specific Service shall be deemed to form part of this document and shall be read together with these terms.
    The supplier may, in its sole discretion, discontinue the Services or modify the features of the Services from time to time without prior notice.
    The use of Drona Connect requires that the user has hardware, software and an Internet connection fulfilling certain recommended requirements, as may be specified from time to time. If the recommended requirements are not met, the user may potentially still use the Service, but normally with lower quality or performance. Such reduced quality or performance will not give the user the right to claim any compensation from the Supplier.
    The user shall be solely responsible for the use of Drona Connect, including the lawfulness of any content displayed, shared, uploaded or otherwise made available by the User (“User Content”) in the course of using the Service.
  6. USER CONTENT
    7. The User agrees that the User is solely responsible for the content ("Content") sent or transmitted by the User or displayed or uploaded by the User in using the Services and for compliance with all Laws pertaining to the Content, including, but not limited to, Laws requiring the User to obtain the consent of a third party to use the Content and to provide appropriate notices of third party rights. The User represents and warrants that the User have the right to upload the Content to the service and that such use does not violate or infringe on any rights of any third party. Under no circumstances will the Supplier be liable in any way for any (a) Content that is transmitted or viewed while using the Services, (b) errors or omissions in the Content, or (c) any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to Content. The Supplier reserves the right to delete from the Service any Content, at any time without notice to the user, if it becomes aware that such content violates any provision of this Agreement, or any law.
    Prohibited User Content includes inter alia and without limitation, content which:
    • is offensive, such as User Content that engages in, endorses or promotes racism, bigotry, discrimination, hatred, harassment or physical harm of any kind against any group or individual;
    • displays or links to pornographic, sexually explicit or any other indecent material;
    • promotes or endorses false or misleading information or illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
    • violates applicable law, including but not limited to anti-spam, export control, privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings;
    • promotes or endorses an illegal or unauthorised copy of another person’s copyrighted work;
    • infringes on others trademarks, copyright or legal rights;
    • contains restricted or password-only access pages or hidden pages or images;
    • solicits passwords or personal data from other users; or
    • violates the rights of or harms or threatens the safety of other users or the Service.
    Any use of or reliance on any Content or materials posted via the Service or obtained by the user through the Service is at the user's own risk. The Supplier does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Service or endorse any opinions expressed via the Service.
    The User understands that by using the Service, the User may be exposed to Content which is not within the control of the Supplier and that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, Content that has been mislabeled or is otherwise deceptive. Under no circumstances will the Supplier be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content generated or made available via the Service.
  7. USER RESPONSIBILITY
    8. You may only use the Services pursuant to the terms of this Agreement. You are solely responsible for Your and Your End Users’ use of the Services and shall abide by, and ensure compliance with, all Laws in connection with Your and each End User’s use of the Services, including but not limited to Laws related to recording, intellectual property, privacy and export control. Use of the Services is void where prohibited.
    The User or any user may not do any of the following while accessing or using the Service:
    1. Access, tamper with, or use non-public areas of the Service, the Supplier’s or its subcontractor’s computer systems including technical delivery systems;
    2. modify, disassemble, decompile, prepare derivative works of, reverse engineer or otherwise attempt to gain access to the source code of the Services;
    3. probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
    4. access or search or attempt to access or search the Service by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by the Supplier (and only pursuant to those terms and conditions), unless the User has been specifically allowed to do so in a separate agreement with the Supplier;
    5. engage in any activity or use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Services, or any servers or networks connected to the Services;
    6. forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Service to send altered, deceptive or false source-identifying information; or
    7. interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service or its users;
    8. build or benchmark a competitive product or service, or copy any features, functions or graphics of the Services;
    9. upload or transmit any software, Content or code that does or is intended to harm, disable, destroy or adversely affect performance of the Services in any way or which does or is intended to harm or extract information or data from other hardware, software, networks or other users of Services.
    The Service may contain cryptographic functionality where the export of such could be restricted under applicable export control laws. The User shall not export or re-export the Service or parts of it in violation of such laws or regulations.
    The Supplier does not provide an archiving service, and you are solely responsible for creating backups of User Content.
    The Supplier reserve the right to access, read, preserve, and disclose any information as the Supplier reasonably believe is necessary to:,
    1. Satisfy any applicable law, regulation, legal process or governmental request,
    2. enforce the Terms, including investigation of potential violations hereof,
    3. detect, prevent, or otherwise address fraud, security or technical issues,
    4. respond to user support requests, or
    5. protect our rights, property or safety, our users and the public.
    The Supplier reserves the right to report illegal activity to applicable local authorities.
  8. REGISTRATION INFORMATION
    9. The User will be required to provide personal information in order to register for accessing and using the Services. The User agrees that any such information shall be accurate. The User may also be asked to choose a user name and password and shall solely be responsible for maintaining the security of their user name and password and agree not to disclose the same to any third party.
  9. PAYMENT TERMS
    10. Any fee for the use of the Service shall be paid by the user in accordance with the terms of the Order Form executed between the supplier and the user. All payments shall be made in advance or as otherwise set forth in the Order Form.
    In instances where payment is not received by the Supplier, the User will be notified by email and as part of the service and the supplier may, at its discretion, suspend the Service by disabling or blocking access to the Service until payment of all pending invoices is settled and payment (inclusive of any interests on delayed payment) has been received. The User agrees that the Supplier may collect interest at the rate of 2% per month or the highest amount permitted by law on any amounts not paid when due.
    The User agrees that in the event that the Supplier is unable to collect the fees owed to it for the Services from the User, it may take any other steps it deems necessary to collect such fees from the User and that the User will be responsible for all costs and expenses incurred by the Supplier in connection with such collection activity, including collection fees, court costs and attorneys' fees.
    The User may cancel the subscription at any time. If the User cancels, the User will not be billed for any additional terms of service, and service will continue until the end of that current Subscription Term. If the User cancels, they will not receive a refund for any service already paid for.
    The Supplier reserves the right to make amendments to the fee for the Service upon any renewal of the Service by the User. The User shall be informed regarding any changes to the fee prior to accepting the renewal. Such changes may include charging a fee for Services that were previously offered free of charge; provided, however, that the supplier will provide the User with prior notice and an opportunity to terminate their Account or agree to pay such fees.
    TMode of Payment:
    If payment is made by credit card, debit card, net banking or other online payment means, the payment process, including the processing and storing of account data, will be provided by a subcontractor of the Supplier as a payment provider and will be subject to the terms of the payment provider which are included in the payment process. By agreeing to these terms and continuing to operate as a User of the Supplier, the User agrees to be bound by the payment provider’s terms, as the same may be modified by the payment provider from time to time. As a condition of using the payment process, the User agrees to provide the Supplier and/or the payment provider accurate and complete information about the User and the User’s business, and the User authorizes the Supplier to share with the payment provider this information, including any transaction information, related to the User’s use of the payment processing services provided by the payment provider.
    Taxes:
    All fees are stated exclusive of any applicable taxes, and the User is required to pay any sales, use, GST, value-added, withholding, or similar taxes or duties, whether domestic or foreign, related to the transactions under this Agreement, other than taxes based on the income of the Supplier. The User will pay all amounts due under these Terms and the Order Form in full without any set-off, counterclaim, deduction or withholding. In the event any payment that the User makes under this Agreement is subject to a deduction or withholding, the User shall be responsible for making the appropriate payment to the appropriate taxing authorities and shall be financially responsible for interest, penalties, fines, or similar liabilities resulting from the User’s failure to timely remit such taxes to the proper governmental authority or agency. The User shall provide applicable tax receipts/certificates of such withholding to the Supplier on a timely basis.
  10. TERM AND TERMINATION
    11. The effective duration (‘Term’) during which the User shall be able to access and use the services, limits on usage and additional contractual terms shall be as specified in the ‘Order Form’ for the specific service purchased by the User.
    Unless otherwise specified, upon the expiry of the initial Term, the term is automatically prolonged for a similar additional period of time and on the same contractual terms as contained in the ‘Order Form’ unless the Service is terminated within one month, prior to the expiry of the Initial Term.
    The User may, at their own discretion, terminate their user account and cease using the Service. However, the user will not be entitled to a refund and will continue to have access to the Service for any remaining (pre-paid) subscription period.
    The Supplier reserves the right to terminate a User’s access to the Service and the agreement with the User with immediate effect upon notifying the user in writing in case of a material breach of the Terms or a violation of the restriction on Content (“prohibited user content”) or the use of the Service. The User is not entitled to refunds upon termination due to breach on the part of the User.
    Upon any termination or expiration of these Terms, except as may be specified in the Terms, either party’s exercise of any remedy, including termination, is without prejudice to any other remedies it may have under the Terms, by law or otherwise.
  11. DISCLAIMER
    12. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS. THE SUPPLIER, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE. THE SUPPLIER MAKES NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT THE SERVICES WILL MEET ANY USER'S REQUIREMENTS. THE SUPPLIER MAKES NO WARRANTY THAT THE SERVICES OR CONTENT ARE ACCURATE, TIMELY, UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE, OR THAT ANY SUCH PROBLEMS WILL BE CORRECTED. THE SUPPLIER DOES NOT ASSUME ANY RESPONSIBILITY FOR RETENTION OF ANY USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU RESULTING FROM THE USE OF THE SERVICES.
  12. USE IN HIGH RISK ENVIRONMENTS
    13. Drona Connect is not designed or licensed for use in hazardous environments requiring fail-safe controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems. The Services must not be used for or in any HIGH RISK environment.
  13. CONFIDENTIALITY
    14. Each party (as “Receiving Party”) agrees that all business, technical and financial information it obtains from the disclosing party (“Disclosing Party”) constitutes the confidential property of the Disclosing Party (“Confidential Information”), provided that it is identified as confidential at the time of disclosure or should be reasonably known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure. The Terms and Order Form are deemed the Supplier’s Confidential Information. Except as expressly authorized herein, the Receiving Party will
    • hold in confidence and not disclose any Confidential Information to third parties and
    • not use Confidential Information for any purpose other than fulfilling its obligations and exercising its rights under the Terms. The Receiving Party may disclose Confidential Information to its employees, agents, contractors and other representatives having a legitimate need to know, provided that such representatives are bound to confidentiality obligations no less protective of the Disclosing Party than provided for in this clause and that the Receiving Party remains responsible for compliance by any such representative with the terms contained herein.
    The Receiving Party’s confidentiality obligations will not apply to information that the Receiving Party can document:
    • was rightfully in its possession or known to it prior to receipt of the Confidential Information;
    • is or has become public knowledge through no fault of the Receiving Party;
    • is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation, or
    • is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may make disclosures to the extent required by Laws or court order, provided that (unless prohibited by Laws) the Receiving Party notifies the Disclosing Party in advance and cooperates in any effort to obtain confidential treatment.
  14. LIMITATION OF LIABILITY
    15. IN NO EVENT SHALL THE SUPPLIER BE LIABLE FOR ANY DAMAGES WHETHER ARISING UNDER LAW, CONTRACT, WARRANTY, INDEMNIFICATION, TORT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS OR BUSINESS OPPORTUNITIES, OR DAMAGES RESULTING FROM LOSS OF DATA OR LOSS OF ACCESS TO THE SERVICE. IN ANY EVENT, THE SUPPLIER’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE SERVICE DURING THE LAST 12 MONTHS PRIOR TO THE INCIDENT THAT CAUSES THE LIABILITY. ANY CLAIMS ARISING IN CONNECTION WITH the USER’S USE OF THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED.
  15. INDEMNIFICATION
    16. You agree to defend, indemnify, and hold harmless the Supplier, its affiliates, contractors, and its directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from their use of the services, any instance of fraud, violation of law, or willful misconduct, and any breach of these Terms of Use or otherwise related to user content. The User shall cooperate in good faith with the Supplier in asserting any available defences, and the User shall not settle any claim without the Supplier’s written consent if the settlement requires the Supplier to take any action, refrain from taking any action, or to admit any liability.
  16. COMMUNICATION
    17. The Supplier may need to send the User information about the Service, such as important service announcements and administrative messages, by SMS, email or other means of electronic communication, by posting a notice on the website, or through any other relevant communication channels.
    The Supplier may offer to send the User promotional information by SMS, email or other means of electronic communication. The User may choose to opt in to receiving such communication and can manage the User's consents in the Settings section of their user account.
    The User agrees that all agreements, notices, disclosures and other communications that is provided to you electronically, satisfies any legal requirement that such communications be in writing. The User further agrees that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms of Use.
  17. INTELLECTUAL PROPERTY RIGHTS
    18. Except as otherwise expressly stated, all rights, title to and interest in the Service (excluding User Content) are and will remain the exclusive property of the Supplier. The Service and its content are protected by copyright and other intellectual property rights in the country the User resides as well as in any other countries.
    Except for the limited, non-exclusive, non-transferable and revocable license granted to the User for the sole purpose of the User’s use of the Service in compliance with the Terms, the User is not granted any ownership of or license to any intellectual property rights in the Service or in the content owned by the Supplier or the Supplier’s subcontractors or any other partners that the User may access through the Service.
    The trademarks, logos, domain names and any other similar signs or symbols which are displayed as part of the Service are the registered and unregistered marks of the Supplier. Nothing in the Terms grants the User the right to use any such marks without the prior written consent by an authorized representative of the Supplier.
    The User retains the rights to any Content the User submits, posts or displays on or through the Service. By submitting User Content, the User or its licensors grant the Supplier, a non-exclusive, royalty-free, perpetual, transferable, sub-licensable, irrevocable and worldwide license to use, reproduce, store, modify, distribute, publish and create derivative works of such User Content for the purpose of providing the Service to Users. The User represents and warrants that the User owns any User Content submitted by the User or that the User otherwise is entitled to submit such User Content and to grant the Supplier such license.
  18. CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT
    19. We respect the intellectual property of others and take the protection of copyrights and all other intellectual property very seriously, and ask our users to do the same. We therefore employs measures to prevent copyright and other intellectual property infringement on the Site. If you believe that your work has been copied in a way that constitutes copyright or other intellectual property infringement, please send a written notification of the claimed copyright or other intellectual property infringement to us at admin@netimaginelearning.com.
  19. ENTIRE AGREEMENT
    20. These Terms of Use, the Privacy Policy and other policies the supplier may post on this Site or transmit to you and/or that you and the supplier may execute, constitute the entire agreement between the supplier and you in connection with your use of the Site and supersedes any prior agreements between us and you, including prior versions of these Terms of Use, regarding use of the Services.
  20. FORCE MAJEURE
    21. We shall not be liable for any failure to perform any obligation under this or any Agreement which is due to an event beyond our control including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, epidemic or pandemic diseases, errors or downtime in networks, power supply, gateway or similar failures of communication earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the suspension or termination of an agreement or contract entered into, nor which could have been reasonably foreseen. In any such event, we shall forthwith inform you of the same and shall use all reasonable endeavours to meet our obligations and comply with the terms and conditions contained herein.
  21. GOVERNING LAW & JURISDICTION
    22. These Terms of Use are governed by the laws of the Republic of India, without regard to conflict of law principles. Any disputes arising out of or in connection with this agreement and/or related terms will be subject to the jurisdiction of the courts located in Delhi, NCR, India. You agree to attempt to mediate any such dispute through arbitration or other alternative dispute resolution mechanisms, in India and to abide by all limitations of liability contained herein.
  22. SEVERABILITY OF PROVISIONS
    23. All parts of these Terms of Use apply to the maximum extent permitted by law. We both agree that if we cannot enforce a part of this contract as written, then that part will be replaced with terms that most closely match the intent of the part we cannot enforce to the extent permitted by law. The invalidity of part of these Terms of Use will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience and do not have any force or effect.
  23. WAIVER
    24. Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this Agreement or any of its clauses shall be effective unless it is expressly stated to be such and signed by both Parties.
  24. NO AGENCY RELATIONSHIP
    25. Neither these Terms of Use, the Privacy Policy, the Service, nor any Content, materials or features of this Site create any partnership, joint venture, employment, or other agency relationship between us. You may not enter into any contract on our behalf or bind us in any way.
  25. REMEDIES
    26. You agree that any violation, or threatened violation, by you of these Terms of Use constitutes an unlawful and unfair business practice that will cause us irreparable and unquantifiable harm. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity.
  26. ASSIGNMENT
    27. You may not assign any of your rights under these Terms of Use, and any such attempt will be null and void. The supplier may, in its discretion, transfer, without further consent or notification, all contractual rights and obligations pursuant to these Terms of Use if some of all of the assets or business of the supplier is transferred to another entity by way of merger, sale of its assets or otherwise.
  27. CONTACTING US
    28. If you have any questions or concerns about these Terms of Use, please contact us here: admin@netimaginelearning.com. We will attempt to respond to your questions or concerns promptly after we receive them.
    These Terms of Use were last updated on 22.08.2020.
YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS. THE SUPPLIER, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE. THE SUPPLIER MAKES NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT THE SERVICES WILL MEET ANY USER'S REQUIREMENTS. THE SUPPLIER MAKES NO WARRANTY THAT THE SERVICES OR CONTENT ARE ACCURATE, TIMELY, UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE, OR THAT ANY SUCH PROBLEMS WILL BE CORRECTED. THE SUPPLIER DOES NOT ASSUME ANY RESPONSIBILITY FOR RETENTION OF ANY USER INFORMATION OR COMMUNICATIONS BETWEEN USERS. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU RESULTING FROM THE USE OF THE SERVICES.
We build a range of services that intend help millions of people daily to explore and interact with the world in new ways.

Our services DRONA CONNECT and DRONA EDMS

You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a DCAccount if you want to create and manage content , or see more relevant search results. And you can use many DC services when you’re signed out or without creating an account at all, EDMS. You can also choose to browse the web privately using Chrome in Incognito mode. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.

To help explain things as clearly as possible, we’ve added examples, explanatory videos, and definitions for key terms. And if you have any questions about this Privacy Policy, you can contact us.

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